Experienced Research
@Stoopingnyc
While the class only required us to get research and insights from potential users, I wanted to reach out to the only other source I knew that was doing something similar to my product's idea. The opportunity to interview the couple that run @stoopingnyc gave me great insight into the operations and complexities of running an Instagram page dedicated to getting furniture into the hands of others.
Insights
🟦 Have seen similar pages in other major cities
🟦 Think that a good deed mentality will deter people from false advertising posts or location tags.
🟦 Think that a conduit must be involved to maintain the app.
🟥 They both dislike Instagram for this role, b/c users are rarely notified if an item is taken.
🟥 Rely on trust that users will not tag them in unrelated posts.
🟥 Both page owners maintain communication with users who are having trouble finding an item.
Interview
